5 Star Hotel Suites
Elm is one of our favourite rooms for so many reasons, beautiful décor, stunning shabby chic furniture and a very luxurious bathroom.
We made a very bold decision to decorate this room with a paper from the Cole & Son collection; the paper called “Procuratie”, which takes its name from the well-known building facades of St Mark’s Square in Venice, is composed of two rows of classical arches drawn in a simple intaglio style. The paper gives the room a real WOW factor.
Elm is our second largest room and the biggest within the main house, so as you would expect it has a huge bed…a Super King size hand carved Sleigh bed to be precise which is a wonderful place to rest your head especially as it has a very comfortable Tempur memory foam mattress!
The bathroom in Elm is decorated to the highest standard with high gloss black and white tiles from top to bottom. Equipped with a magnificent double Spa bath and huge overhead shower you might not make that much use of the bedroom!
Make use of our fantastic new range of luxury toiletries from Noble Isle , provided in the big 250ml bottles for your enjoyment - perfect for pampering and winding down.
The room has a wall mounted CD system and a 42" wall mounted flat screen TV with DVD. The full selection of free view digital channels are available or why not have a flick through our DVD library, we have a lot of the really old classics!
This room oozes character and is a truly romantic spot for a getaway in Cumbria with your loved one.
If you would like to treat your partner why not organise a little something on arrival, from chocolate dipped strawberries to champagne - click here and find the perfect surprise for your loved one.
Interesting room facts:
Mattress: Tempur Cloud
Wallpaper: Cole & Son: Procuratie part of the Fornasetti II wallpaper collection
Paint: Farrow and Ball Cornforth white & Downpipe Grey
Designer feature: A very pretty and ornate hand carved walnut Super King sleigh bed
WOW Feature: A toilet seat that you will get you closer to some famous faces than you have ever been before – we don’t want to spoil the surprise but it’s well worth a visit!
“The Elm room was a real pleasure to stay in, breakfast in bed was such a treat”
Joyce and Brian Mar 13
Dog Friendly Accommodation in the Lake District
Congratulations on finding Broadoaks Country House. If you have a dog and you are looking to bring your best friend away with you then you have found the right place. As dog owners ourselves we take great pride in offering our beautiful country house to similar considerate dog owners.
All of our 3 beautiful Garden Suites and our main suite "Boudoir" are 4 paw friendly, just look out for the "paw" symbol when you view the room details.
We will treat your best friend as one of our guests , they will receive a personal pack of treats on arrival (from Molly the cockapoo) along with a copy of her 4 paws menu.
All Rates quoted are on DDBB (Doggie Dinner Bed and Breakfast rates).
Broadoaks would like to introduce "Molly" the house cockapoo
My name is Molly (or Molster to my friends) and I would like to welcome you to “my” lovely hotel - Broadoaks Country House which offers dog friendly accommodation. It took a lot of convincing to allow me to invite my friends to Broadoaks, so you will really need to be on your best behaviour or I will get into trouble.
Molly’s house rules:
- No pups under the age of 12 months
- Only Two "small to medium sized" dogs (up to 30kg) allowed in each dog friendly room
- Collars, Leads & Tiaras must be worn when in the main house and grounds
- No jumping on the beds with dirty paws
- No howling, barking (or in my case singing) in the house or you will be asked to go and sit in your car or naughty corner
- We are not allowed to join the grownups in the Oaks restaurant - and our recently refurbished bar is too small to accommodate evening dining so you are only able to eat in the room you are staying in or on the outside patios
- We are allowed in all other public areas including the music room and bar, we also have a field at the back of the house that can be used for morning exercise …yippee no leads required!
- Poop bags and specially designated poop bins must be used
- Your parents will need to pay a damage deposit of £250 before check in to your room
Full terms and Conditions for adults to read prior to booking: http://www.broadoakscountryhouse.co.uk/terms-conditions
OK so now that all the formalities out of the way! Let's talk about the most important things FOOD ……. I have worked very hard with our chef Sharon and our food suppliers to put a special menu together for your stay (see below). I hope you like it, if you do have any special dietary requirements then just let us know before you arrive and Sharon has promised me that she will do her best to prepare something to suit your taste buds.
I fell in love with the Lily’s range of food just over 6 months ago when I had a funny tummy , it was recommended to me by my vet . They have a huge selection of flavours so I picked my favourite ones after a tasting session (I hope you like my videos).
One last thing if you really don’t like dining on your own in your room and want to dine with the grownups then if we are not too busy (less than half full) we can sometimes let your parents eat their posh evening dinner in the bar, then you can sit under the table (this option can only be accommodated at certain times of the year when we are very quiet, and may only be confirmed 24hrs in advance of your stay).
It is a nice treat for your parents to dine in our lovely restaurant, so I would always recommend staying in the bedroom watching my favourite movie “Garfield”, that way everyone has more fun!
Ps I hope you enjoy your stay at Broadoaks.
4 PAWS MENU
Part of the Doggie Dinner Bed and Breakfast DDBB stay
Afternoon Tea Snacks
(on arrival in your room)
Cheesy Woofy Poofs & Cherry Barkwells
from Mrs Bishops Dogi Deli
(Please arrange time with reception)
Truly Natural little Liver rewards
Small chewy pieces of fresh British Oxen liver, naturally air dried for maximum nutrition
Lily’s Organic Chicken and Turkey Casserole
Made with: Whole pieces of freshly prepared chicken and turkey, organic brown rice, loads of organic vegetables and fruits, heaps of nutritious herbs
Lily’s Organic Venison & Wild Boar
Made with: Freshly prepared venison and wild boar. It's made with lots of veg and fruit together with our unique blend of botanical herbs, including dandelion and burdock root
Lily’s Organic Fishy Fish Pie with Peas
Made with: Freshly prepared salmon, herring and turkey together with market vegetables and botanical herbs
(All options are from a can and served with a handful of dried biscuits)
Roast chicken breast
Served cold from our fridge and diced with boiled rice
Next Day Breakfast
Bowl of Lily’s Breakfast Crunch
Toasted nuggets of deliciousness made with lots of freshly prepared turkey meat and chicken livers, as well as yoghurt, berries, bananas, sunflower seeds, honey and oats.
Served with chopped up warm bacon or sausage
(Part of £25 per night DDBB package, deduct £5 if you do not want to eat from the 4 paws menu)
Spare leads for loan & poop bags available on request
Menu tasting for the 4 Paws Menu
Molly takes her job very seriously, as you can see:
|Tasting the main dishes||Tasting the breakfast crunch|
Are you staying with us at Christmas or New Year?
In addition to the 4 Paws Menu, all dogs who are lucky enough to be staying over for either the Christmas or New Year packages will receive a small gift hamper from Molly that contains a few of her favourite festive treats.
Molly is pleased to announce that a selection of her favourite Bandanas are now available to purchase at Broadoaks.
Ditsy Pet is a stunning brand of handmade pet collars & accessories, using unique fabrics and trims to create an individual product for your canine & feline friends.
Lily’s create natural, delicious, wholesome food for dogs and cats They believe our pets deserve to eat proper food that’s full of nourishing ingredients. We all know a balanced, nutritious diet is key to staying in tip-top condition, inside and out.
Lily’s are passionate about our pets’ health and happiness. They are on a mission to change the way pets eat - from an overly processed diet made with unrecognisable ingredients to a truly natural and holistic one.
Our 2 night romantic Dinner Bed & Breakfast really are great value for money. Pricing for this package works out to only £30 per couple extra! so only £15 per person for a 4 course gourmet experience. This special package is ONLY available for people who book directly with the hotel PLEASE CALL US NOW we are waiting to take your call 015394 45566.
We have recently introduced " big bottles" of organic room amenities from "BATH HOUSE" a local manufacturer of fine soaps and body creams based in Ambleside . Go on spoil yourself . In need of some brownie points?
Little Somethings & Gift Vouchers
Let us arrange a little something for your arrival.... just press the PINK BUTTON above for details, so see what we have available.
This Suite has been recently refurbished and features 2 separate bedrooms making it ideal for families or for 2 friends sharing as a twin. This lovely suite...
Coach House Suite
This is the upper balcony of the original coach house built in 1836. Things have moved on a bit since then but Top Coach House retains the charm and warmth of a bygone day through its original...
Elm is one of our favourite rooms for so many reasons, beautiful décor, stunning shabby chic furniture and a very luxurious bathroom. We made a very bold decision to decorate this room...
Rippledean Luxury Garden Suite
This recently constructed luxury garden suite is set within the grounds (just a 2 min walk form the main house) nestled at the top of the valley leading to the fast flowing river Troutbeck which...
Troutbeck Luxury Garden Suite
This recently constructed luxury garden suite is set within the grounds (just a 2 min walk from the main house). The garden suite has a real colonial feel about it. It was designed...
Broadoaks Standard Terms and conditions apply - click to view.
All pricing includes VAT at the current rate of 20%.
Terms & Conditions
Please see below our standard terms and conditions for the following types of bookings:
STANDARD ROOM BOOKINGS TERMS & CONDITIONS
1. Making a booking, Deposits and Payments
a. All rooms at Broadoaks are released for booking on a rolling 90 day basis eg from the day that you speak to us you may book a room anytime subject to availability within the next 90 days.
b. A Maximum of 8 rooms for a single group may be booked at any one time. If more rooms are needed then you will need to speak to our events team about an exclusive hire booking.
c. We will ask you for a non-refundable deposit of £75.00 to secure each individual room reservation; the remainder is charged to your account and is due for payment on check out.
d. The credit or debit card that you use MUST be registered to the address that you give to us when you book.
e. We do not accept cheques; all payments made by BACS must be cleared prior to arrival or departure.
2. Cancellation Policy
a. When you make a reservation it is a contract in law, we appreciate that things sometimes do change so we would urge you to take out travel insurance so that in the event of a cancellation out of your control then you are covered.
b. To book a room we will ask you for a £75 deposit. All deposits are non-refundable but we will allow you to transfer the booking provided you give us 14 days’ notice.
c. You may transfer your booking to another date within 90 days of your original booking providing you have given us 14 days’ notice. You may be asked to pay the difference in the booking value if you have moved to a higher priced season or room type.
d. Bookings cancelled within 14 days of arrival will be charged the FULL stay value including food and any pre agreed extras booked. We will do our very best to resell the room within the 14 days. If we do than we will refund your credit card with the amount we receive less 25% of the value of your total booking to cover administration costs (and to cover any commissions we may have paid to booking agents).
e. If you have booked a room using a discounted 3rd party voucher purchased from another company eg groupon , travelzoo, wowcher etc then the date may be moved “once“ to another date within the allocated date range stated on the voucher providing we get 14 days notice . If we get less than 14 days notice then the voucher will be lost .
3. Check in and Check out
a. Check in is guaranteed from 3pm on the day of arrival, if you do need an earlier check in time please just call us in advance, we will try our very best to accommodate your request . Check out is generally 11am on the day of departure, if you find our beds so comfortable that you just can’t get up, then subject to availability we might be able to give you a little more time.
4. Single Occupancy
a. We are pleased to offer the rooms from our Bijou collection for single occupancy, see our tariff for details of discount available .If other rooms are available on the day of arrival then you will be invited to upgrade if you so wish.
5. Children and Extra Adults
a. We do not charge for children aged 3 years and under providing they don’t eat cooked full breakfasts!
b. All other children (3yrs to 11yrs) will be charged at £30.00 B&B.
c. Extra Adults staying in designated rooms will be charged at £50 B&B.
d. The above rates assume that 2 other adults will be sharing the same room with their extra guests. Not all of our rooms are suitable for accommodating extra guests so please ask us at the time of booking.
e. Children are allowed in our Oaks restaurant providing they are seated and not making a noise disturbing other guests
a. We welcome well behaved Dogs to stay in the following guest rooms:
i. The Boudoir, and all 3 of our Garden Suites
b. Dogs “on a lead” are permitted in the following public areas & rooms:
i. The Front Bar, our Music Room, all main grounds and outside terraces.
c. Dogs “off the lead” are permitted in our rear dog walking field at the back of the house. This is a dedicated and enclosed area specifically for dog owners .
d. Dog guests must be over 12 months old , maximum of 2 medium sized ( up to 30kg ) dogs per room
e. Dogs are charged at £25 DDBB (Doggie Dinner Bed & Breakfast) per night (see 4 paws menu on our web site for food selections). Price will be reduced by £5 if own food provided.
f. Dogs are NOT allowed in our fine dining restaurant or in our Orangery . Our small bar has 1 table that can be booked for 2 adults and 1 dog for dining . We regret that this table can only be confirmed 24 hours in advance and is only available if we have less than 50% occupancy in the house.
g. If your dog causes disturbance to other guests while they are in house or in your room then we may politely need to ask you to move the dog into your car.
h. A damage deposit of £250 will be held on a credit card of your choice . Typically this amount is held for up to 3 days by the credit card company . If you are paying cash then we will require payment of this amount in full . If you are paying cash then we will need to do a room inspection prior to your departure .
i. Any damage found after your departure will be photographed ,date stamped and emailed to you within 24 hours of your stay . Spoilage and damage charges will be applied to your account per clause 10 below .The amount will be held back from the damage deposit held , if this is not sufficient then you will be sent an invoice for the remaining amount . The amount should be paid within 7 days of your departure .
j. We would strongly recommend not leaving your dog in our bedrooms unattended, from past experience if your dog frets in your absence then they sometimes decide to scratch or chew items in our rooms .
a. We reserve the right to increase prices by the relevant amount if VAT is increased on or before arrival date. Rates currently are 20% VAT inclusive.
8. Payment Methods
a. We welcome cash, and all major credit Cards except AMEX.
b. Credit Card charges :
Debit cards – Zero charge
Credit cards – 1.5% if your bill is over £800
a. We are a STRICT NON SMOKING HOUSE; smoking is permitted on our outside terraces and gardens only. We also respectfully ask that you and your guests please use the ashtrays provided. The minimum charge for non-compliance is £150 per guest room.
10. Spoilage and Damage to Rooms & Furniture
i. Specialist deep cleaning or re decoration to walls : If any extra intensive cleaning is required over and above normal usage after you or your guests have departed ( this includes 3rd party companies hired to provide a service for you ) , you shall be liable for the cost of the extra cleaning that may be required . Charges will only be levied in the event that it takes our team of cleaners any extra time and/or effort to clean the room. We will automatically take £250 from your damage deposit until all work has been completed. If part of the room needs to be re decorated due to damage to the walls then we will take £1,000 . When the work has been done we will give you a copy of the final bill for your records.
ii. Carpets : If a carpet is soiled or damaged to the point that it needs to be replaced , then you will be responsible for the entire replacement cost to include fitting . We will automatically take £1,000 from your damage deposit until the replacement carpet has been fitted .When the work has been done we will give you a copy of the final bill for your records.
iii. Repairs or replacements to furniture or other house items: Will be charged for at a labour rate of £35 per hour plus materials. We will automatically take £250 from your damage deposit until all work has been completed. We reserve the right to hold a higher amount if needed. When the work has been done we will give you a copy of the final bill for your records.
iv. Mattress Spoilage: Our standard minimum charge for Mattress Spoilage is £150 . If the Spoilage is severe and the mattress needs to be replaced then we will take the entire £1,000 until a replacement mattress has been purchased . We will replace the mattress with the same quality and type that was on the bed. When the mattress has been replaced we will give you a copy of the final bill for your records.
Note : We use commercial quality mattresses .
v. Loss of room or revenue
If a room or use of the entire House at Broadoaks needs to be kept out of service due to any reason including any of the above items , you will be charged the full DB&B rate per our standard tariff for the room until the room can be opened again for use .
b. Notes : If you or your guests have already left our premises before our housekeeping team discover any of the above damages, we will inform you by email along with the provision of any time stamped photographs . All damage payments due will also be listed. Any damage payments due will be taken at 5pm on the same day . We will happily take the payment from the guest that caused the damage providing it is paid prior to 5pm .
11. Loss of room revenue
a. Broadoaks reserves the right to charge full room std B& B tariff should we not be able to resell a guest room after your stay due to the following reasons:
b. Smoking in any of our guest bedrooms.
c. Breakages rendering the room incomplete to resell to another guest.
d. Specialist room cleaning including carpet shampooing.
e. Soiled beds or furnishings
12. Non Broadoaks Food & Drink
a. We do not permit customers to consume their own alcohol in any of our public rooms or grounds, unless it has been specifically agreed in advance.
b. If any Alcohol other than Alcohol purchased at Broadoaks is found within these areas we reserve the right to charge the main bill the following corkage charges :
c. 1ltr/750mL bottle of spirit £75 each
d. Bottles or cans of beer £5 each
e. Bottles or boxes of wine £25 each
f. Mini bottles of alcohol £3.50 each (50ml)
g. As licensees we have a duty of care to provide alcohol to our guests that is under our control. We thank you for your understanding in this sometimes difficult matter.
Christmas & New Year Breaks TERMS & CONDITIONS
Christmas Party Nights TERMS & CONDITIONS
Gift Vouchers TERMS & CONDITIONS
Terms and Conditions for our exclusive hire packages are sent out individually with each booking. Please contact a member of our events team if you would like to see a copy.