Management Team
No matter how much we tell you about the wonderful features of Broadoaks, the fabulous setting and incredible views at every turn, none of this would mean anything without the fantastic team of staff we have assembled.
Everyone plays a vital part in making Broadoaks such a unique and desirable destination, and all are committed to ensuring our guests are catered for with the highest levels of service and attention to detail.
We’re always keen to hear from anyone who may be interested in joining the Broadoaks team so, if that’s you, then please drop us a line and tell us what skills you can bring to compliment our team.

Andrea Carter
(General Manager)Andrea joined the Broadoaks team in July 11 as our new General Manager, she has worked in hospitality all of her career and joined Broadoaks to get some fresh air from the sunny shores of Blackpool.
Andrea was previously assistant GM at the prestigious Sheraton hotel on Blackpool waterfront. Bubbling with experience we know that Andrea is the right person to help maintain the meticulous standards that we have at Broadoaks, she likes to have a lot of fun along the way, especially with a bar of chocolate in hand!!!
| Eye Colour: Brown |
Favourite Car: Audi Q7 |
Favourite Food: Italian |
| Favourite Snack: Chocolate |
Favourite Drink: Wine |
Favourite Film: Officer and a Gentleman |
| Something you are scared of: Spiders |
Hobbies: Reading |
What kind of music do you listen to? Soul Music and Robbie Williams |
| Favourite actor or actress: Richard Gere / Robert De Niro |
Anything else we should know: Im scared of anything with more than 4 legs... |

Andy
(Assistant GM)Andy joined the senior team at Broadoaks to work alongside Andrea and Jo as the Assistant GM. Originally from Manchester Andy has now worked in the hospitality business in Cumbria for the past 4 years, he is partial to the odd pink gin or two, so watch out if he is behind the bar!
| Eye Colour: Hazel |
Favourite Car: My little old merc |
Favourite Food: Anything with lots of garlic |
| Favourite Snack: Crisps or biscuits |
Favourite Drink: An ice cold G&T |
Favourite Film: Keeping Mum |
| Something you are scared of: Spiders and Brown Bananas |
Hobbies: Antiques, music, collecting clocks and watches |
What kind of music do you listen to? Anything except rock or heavy metal |
| Favourite actor or actress: Anthony Hopkins / Maggie Smith |
Anything else we should know: I do not own a pair of white socks ..I hate them |

Tracey Robinson
(Owner)Tracey bought Broadoaks Country House in Oct 2007 after a career spanning over 25 years in Engineering and the world of corporate IT. Originally from Liverpool this beautiful Country House allows Tracey to spend time with her family when in the North. Tracey now spends her time between Surrey and Cumbria and acts as the visionary behind the goal of becoming one of Cumbria's finest and most chic Country House Hotels.
| Eye Colour: Blue |
Favourite Car: Her Black Mercedes Truck |
Favourite Food: Roast dinner ….but only on Sundays!! |
| Favourite Snack: Toasted Tea Cake |
Favourite Drink: Laurent-Perrier Cuvée Rosé |
Favourite Film: Moulin Rouge |
| Something you are scared of: Walking into a spider's web and getting a spider in my hair. |
Hobbies: Playing her Bongo Drums, Banjo, Didgeridoo and Gibson J45 Guitar |
What kind of music do you listen to? 80’s rock... I love spotify |
| Favourite actor or actress: Angelina Jolie... of course!! |
Anything else we should know: If your not living on the edge your taking up too much room J |

Joanna Harbottle
Jo joined the Broadoaks team as part of the senior team in Jan 2011, having set up and run Jo Clarks wine & coffee bar in Guilford for the last 15 years she figured she needed a change of scenery. Jo is head of the customer experience at Broadoaks and is responsible for introducing all of those little extra "woman" touches to the house. She also makes all of the jams, and marmalades that can be experienced at breakfast time.
| Eye Colour: Piercing blue |
Favourite Car: Rolls Royce Corniche |
Favourite Food: Spaghetti Alra Vongole |
| Favourite Snack: Marmite on Toast |
Favourite Drink: Very dry Martini |
Favourite Film: Out of Africa |
| Something you are scared of: Being alone |
Hobbies: Cooking |
What kind of music do you listen to? Electronic |
| Favourite actor or actress: Meryl Streep |
Anything else we should know: Seeing is Believing! |

John Sloggie
(Hotel Consultant)John Sloggie joined the Broadoaks Management team in Jan 2008. John has spent his entire career in the hospitality industry and has managed hotels from 12 rooms to 500 rooms. He also spent many years working at Condé Nast Johansens as a hotel inspector. John's experience of day to day proceedures within the hotel industry is second to none and he is a key player in ensuring that Broadoaks over exceeds its standards at all times.
| Eye Colour: Brown |
Favourite Car: Volvo |
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Favourite Film: The Assassin |
| Something you are scared of: |
Hobbies: John can be heard playing his organ to many a Scottish tune. If you are into Scottish dancing then John is your man! |
What kind of music do you listen to? |
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Fur & Feathered Friends

Molly
(The Cockapoo)Lots of people ask about my breed, my daddy was a mini black poodle and my mum was a lovely marble cocker spaniel. My curly black hair never comes out (unless I get stuck on those damn sheep fences!). Most people think my mum has given me a "scouse" perm... how rude! I grew up in the lakes at the hotel, I now split my time between the hotel and my mum's house in Surrey. If ever I am at the hotel please offer to take me for a walk as I am always ready for action.
I look forward to meeting you.
Molly
PS check out my 4 paws menu in the food section.
Come and meet some of my friends. www.ilovemycockapoo.com
| Eye Colour: Dark Brown |
Favourite Car: My mum's Mercedes , but only when she lets me sit in the front! |
Favourite Food: Sheep Poo & Pigs ears! |
| Favourite Snack: Anything with Chicken |
Favourite Drink: Water with ice shaken not stirred |
Favourite Film: Garfield |
| Something you are scared of: Jo Jo when I bark too much!! |
Hobbies: Chasing Sofi and generally getting up to as much mischief as I can when I escape over the fence … |
What kind of music do you listen to? Theme tunes, especially The Archers as I can sing the tune ! |
| Favourite actor or actress: Scooby Doo |
Anything else we should know: You can find me on YouTube singing along to my favourite tunes, check out the video section |

Merlin
(The Cockatiel)I moved to Broadoaks in 2011 and it was one of the best choices I have made yet. There’s loads of space for me to spread my wings and I love to meet our guests, apparently I’ve been causing quite a flap! I am the eye in the sky at Broadoaks making sure everything looks tip top from every perspective but I’m having a small holiday at the moment whilst I grow my adult feathers, I can’t wait for the curly one - I’ll give the birds of paradise a run for their money!
If you fancy saying hello when you’re here just ask my dad Andy and he’ll bring me round for a visit but make sure you have plenty of rice crispies…
| Eye Colour: Brown |
Favourite Car: Mercedes Gullwing |
Favourite Food: Lots of seeds |
| Favourite Snack: Broccoli and Crisps |
Favourite Drink: My dad's beer..or water if I have to. |
Favourite Film: The Birds, Madagascar, Jungle Book & Chicken Run |
| Something you are scared of: Flies.....yuk |
Hobbies: Whistling, climbing, going for rides in the car |
What kind of music do you listen to? 80 & 90's electronic..especially the Pet Shop Boys |
| Favourite actor or actress: Ethan Hawke, Robin Williams |
Anything else we should know: I love having my beak rubbed and my neck scratched!! |





















